This Terms of Service governs the use of the craftedlodge website, the purchase of products, and interactions with our services.
By accessing our website or placing an order, you agree to comply with these terms and any applicable policies.
By using this website, you acknowledge that you have read and understood these Terms of Service.
Any purchase made through our platform constitutes your agreement to abide by these terms, as well as related policies such as Privacy Policy, Refund Policy, and Shipping Policy.
We strive to provide accurate descriptions, pricing, and images of all products.
Variations in color, texture, or size may occur due to manufacturing processes or screen display differences.
While we aim for clarity, minor discrepancies are not considered defects unless explicitly stated.
Orders must be placed using accepted payment methods: Visa or MasterCard.
Prices are displayed in Australian Dollars (AUD) and include applicable VAT/GST for Australia.
Payment must be successfully authorized before orders are processed, as outlined in our Payment Method Policy.
Orders are shipped in accordance with our Shipping Policy, including estimated processing times, delivery periods, and applicable shipping fees.
All shipments within Australia are handled using a Delivered Duty Paid (DDP) model, so customs charges are prepaid.
Returns, exchanges, and refunds are governed by our Return and Exchange Policy and Refund Policy.
Customers are responsible for reading these policies to understand eligibility, timelines, and procedures.
Users must provide accurate personal and payment information when placing orders.
Any attempt to misuse the website, disrupt operations, or submit fraudulent orders is strictly prohibited.
We reserve the right to suspend or cancel accounts or orders that violate these terms.
All content on the website, including text, images, logos, and designs, is the property of craftedlodge or its licensors.
Unauthorized use, reproduction, or distribution of website content is prohibited.
craftedlodge is not liable for indirect, incidental, or consequential damages arising from the use of the website or products.
Our liability for defective or missing products is limited to remedies described in the Refund Policy and Return and Exchange Policy.
We do not guarantee uninterrupted access to the website and are not responsible for delays caused by logistics or technical issues.
We may update these Terms of Service to reflect changes in operations, legal requirements, or website functionality.
Updates will be posted on the website, and continued use constitutes acceptance of the revised terms.
For questions regarding these Terms of Service or related policies:
Street Address: 1213 Misty Dr, Midlothian, TX, 76065, US
Customer Service Phone: +1 (346) 766-4457
Customer Service Email: europcare@craftedlodge.com
Business Hours (Australian Time): Monday to Friday, 09:00–12:00 & 14:00–18:00
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